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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Accessibility

Is there accessible parking close by?

Yes, there is accessible parking in the main lot directly adjacent to the venue. (Directions to the Venue)


Is there ADA access from the parking area?

Yes, the main entry gate and the box office are accessible to all patrons.


How is the venue set up for viewing?

The main floor is a continuous single level of hardscape and is at the same grade as the main entry and box office. There is fixed seating that includes an elevated platform with ramp access. There are VIP sections on the floor available for purchase and accessible to all patrons. The Nautica Club is a reserved VIP area, accessible to all VIP patrons.


Are your concessions and merch areas accessible?

Yes, the merch and concessions areas are on the same grade as the main entry and box office.


Do you offer accessible restrooms?

There are several accessible restrooms with ramp access located in the main restroom area behind the stands.


Who can I talk to about my party’s specific accommodation needs or ask any further questions?

Click here to reach out with specific questions ahead of time. Upon arrival please either check in with a guest service staff member at the main entry or feel free to stop any uniformed Jacobs Pavilion employee for further information.